#Atlassian shipit 2017 install

Here are some lessons I’ve learnt about ecosystem design over the past few years working on the platform and with the people who make Atlassian apps. For example, when integrating two products, should the user be in the context of product A or B? How do different design patterns and branding come into play? How will users recognize information and actions? When something goes wrong, where do users go for support? When we have multiple apps installed, how do they scale? These are some of the things that used to (and sometimes still do) keep me up at night. I’ve been working in the ecosystem for almost three years, and it’s challenging from a design perspective for a number of reasons. Apps could also be extensions of the existing product functionality - for example, timesheet functionality in Jira, Atlassian’s project management tool.Īpps are mostly built by external third-parties, and are sold on our Marketplace.

These could be integrations with external products, such as PagerDuty - a product used for incident management in operations teams.

#Atlassian shipit 2017 install

Our ecosystem is a marketplace of apps that end users can install in our products. I’m a UX designer in Atlassian’s ecosystem team. As designers, we have to consider our users’ day-to-day workflows outside the immediate products we work on. Today I can send a friend my Google Maps location from a Facebook message, add tasks to my personal to-do list from my email, sync my Sketch files with my InVision prototypes… it all just flows, no matter what ‘product’ I’m in. As a company, it’s not enough to have a single great product in the market. Software products are rarely used in isolation of each other. Before her talk on developers developing empathy at UX New Zealand 2017, Lucy shared some tips for designing an ecosystem.

Her role is within the Atlassian Ecosystem, which means she helps out with creation of third-party add ons and integrations for Atlassian products. Lucy Denton is a UX designer for Atlassian based in Sydney, Australia.